Our experiences connect our guests with Kigali and Rwanda. We have a passion for Rwanda, and for its people, and we want to help you feel that same connection. Our hotel concierge team is excited to plan a unique and memorable stay for you in Rwanda. From horseback riding on Mount Kigali to visiting Question Coffee with a “crop to cup” experience, from local cooperatives and art galleries to taking a walking tour of the neighborhood, we know Kigali best and look forward to sharing the highlights with you.
Explore the flavors of Rwanda in Heaven’s organic garden, visit local farmers’ markets, and cook up new recipes in our Rwandan kitchen! Immerse yourself in the culture of Rwanda by taking a day trip to the village, learning basket weaving or how to prepare the “urwagwa” local banana beer.
Let our concierge plan a journey outside of Kigali to Akagera safari park, the Virunga mountains for gorilla trekking, Nyungwe Forest for chimpanzees and canopy walk or a peaceful stay on Lake Kivu.
Clients enjoy the variety, freshness and creativity of our cocktail recipes. Enjoy an interactive cocktail making class with our fully trained staff. You will be shown how to make one of our signature cocktail, then it’s your turn to go behind the bar and make the cocktails.
Home to two of the top restaurants – Heaven & Fusion – in Kigali, we work closely with local farmers, focus on quality ingredients and cultivate an onsite organic garden. Join us for an interactive cooking class and learn about one of the local dishes.
Our neighborhood walk offers an authentic fun, informative and uniquely personal insight into the local culture and history. Starting right on property, one of our hotel concierge will walk with you in our neighborhood Kiyovu. Pass by the presidential house and go up to the hotel Milles Collines (Hotel Rwanda), …
Banana beer, or “urwagwa” in Kinyarwanda, is a traditional beer made from fermentation of mashed bananas. Guests learn the step-by-step art of making traditional banana beer, from mashing bananas to grinding and toasting sorghum, to the fermentation process, which ends with a tasting!
Rwanda is lined with volcanoes to the west and filled with savannas to the east, so no trip to our country would be complete without actually getting out into the country and seeing its varied beauty.
During your unique Kigali day excursion, you’ll get an even deeper understanding of why this city is so special. Every experience is customized from meeting the top fashion designers to market visits to hands-on weaving or painting workshops. You may sip local Rwandan coffee or meet some of the local …
Our onsite tailor creates fabulous custom clothing and goods, from totes and duffle bags to cosmetic pouches, from aprons to tablecloths and pillow cases in vibrant, colourful African Kitenge fabrics. And our Boutique features exquisite Made in Rwanda products from the top local fashion designers and artisans we support on …
In addition to the guided Walking Tour of our neighbourhood and nearby downtown Kigali City Center, we also host nature walks and hikes, bird watching, guided biking tours, golfing and private tennis lessons with a Pro at the local tennis club, walking distance from Heaven & The Retreat. If you’re …
Learn the traditional intore dance of Rwanda. We can arrange for private and group instruction
